THANK YOU CAROL!!!! I personally can’t express how much I have appreciated all that you given us. I personally looked forward to each class…not only to learn so much for myself but learn more about those I work with,. and of course the laughs 😊… it was very eye opening and felt it brought us much closer as a team…. Thanks to YOU!! You have such a beautiful and warm personality, one of your many, many attributes. The first time I met you….. a few years back at a seminar put on by the EAC that Carmen and I attended I recall so clearly how Carmen and I liked you so much instantly…. For me it was like meeting a kindred spirit. Thank you sincerely for being in this world and now in my/our lives…. You do and have made a difference!!!
I have so very much enjoyed the Academy classes and the other folks in the class! In fact our company was named as a “Best Place to Work in 2022” Whoo hoo! A BIG piece of that is because of YOU Carol and the Academy! Thank you for helping me become a better leader!
Every class had something valuable. I got a lot out of it. There was even a lot of therapy that I didn't expect. I got derailed due to Covid, then back up to speed, and really learned how to take initiative, get more organized mentally and physically, and even how to adjust when dealing with other people, which ended up getting me a lot of respect. The checklists also really helped!
This academy helped me make decisions that were critical. It wasn't just the class. It was the 1 on 1 support, you've helped me retain employees and get the ball rolling to resolve systemic issues. The group session exercises really help to see how other people do it and how it works in other organizations. It gives one more confidence that the tools work and are real solutions when you see them working across all industries. The dashboard was also a huge confidence booster and because of it, I have made great strides and have accomplished a lot; including not jumping to conclusions and stopping taking things personally.
Why is it that we in manufacturing often make the mistake of promoting our most technically competent or driven shop people in leadership positions and instantly expect them to become great leaders? Understanding why people work and behave the way they do, what motivates the folks you are working with, how to conduct yourself so that others follow, and what support you need to provide to subordinates is not a natural ability for many people. We currently have two of our leaders in Carol Marzouk's leadership academy. What a fantastic opportunity it's been for them to develop and grow! Many of the leadership topics covered are new to them. The concepts they are now applying, the innovative approaches they are now using, and the deeper thinking they are now engaged in, is fantastic to see and beneficial to all of us. These are things they never would have thought about before. This is a definite game changer and it benefits the entire company. They are developing a new and usable vocabulary as they progress and think more deeply about leadership. The tangible difference can be seen in the choices they make when determining who does what and in the way they react when challenging situations present themselves. If you want your leaders to get to the next level and help your whole company grow, I would strongly recommend that you put your leadership folks in Carol's Leadership Academy!
Carol has done a fantastic job working with our law firm partners. She does an excellent job of leading the group and keeping everyone focused. We learned a lot about our own behaviors and how others react to our communication style. The outcome is a more cohesive group and increased open communication. She exceeded our expectations. We plan on using Carol going forward for behavior, communication, and culture improvements on a firm-wide basis. I give Carol my highest recommendation!
The Academy has really helped with identifying the people that we work with their styles and adapting to them to be able to steer them in the right direction. Everything is looking really good now! It's really helped me, not just at work but also at home.
This Academy has really helped me get to know my employees as people and treat everyone a little differently in order to get the best out of them. It has also improved my relationship with my supervisor and really taught me how to delegate more effectively. Before, I thought I needed to do everything myself and I was always overwhelmed . This class helped me realize that it's OK to take initiative and make the calls . I lost the fear to call the shots! After practicing it a few times the fear faded. I am now getting a different level of respect and my compensation has even gotten better!
1. Coaching vs. Bossing
2. Perceptions that Mislead
3. Communicate to Elevate
4. Engage and Motivate Employees
5. Influence not Manipulate
6. Saying NO in a way that builds not destroys
7. Increasing Trust and Decreasing Silos
8. Designing an Effective Team Structure
9. How to Build successful Onboarding, Orientation, Mentoring & Mirroring programs
10. Emotional and Social Intelligence: Dynamic Resonance, Identifying and Managing Emotions, Interpreting Others Behaviors
11. Remote workers: Building and A Team
12. Delegating for Results
13. Designing Culture of Accountability
14. Managing Your Manager
15. Success in a New Role, including leading former peers
16. Effective Decision Making: Fast and Slow
17. Getting Things Done
18. Handling Overwhelm and Managing Time

From judging to understanding From resistance to acceptance From speaking to connecting

From leading with blind spots to leading with clarity. From reactive to proactive. From detached to cohesive.

From destructive to constructive conversations. From hesitant to welcoming change. From tactical to strategic.

Accountability meetings throughout. Situational coaching. Leadership assessments and so much more...

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