Every one of us is leaving as a better version of ourselves and we got tools to be better persons and better leaders. We got to know each other and learn from each other as well. Thank you for the many tools we got. We communicate better!

Hugo Ayala District Manager, Little Caesars

    I have so very much enjoyed the Academy classes and the other folks in the class! In fact our company was named as a “Best Place to Work in 2022” Whoo hoo! A BIG piece of that is because of YOU Carol and the Academy! Thank you for helping me become a better leader!

    Cristen Stier RPB, Audit and Accounting Manager and CPA

      Carol is the best at what she does! Even a single conversation with her is priceless!

      John Tretheway Life and business coach

        Thank you Carol! The work we did with you helped our team and our company tremendously.

        Jeff Starin CEO, Rostar Filters

          I want to say how much I appreciate that we were put in touch with each other. By doing so, the Chairman of the Board not only showed support for me personally and professionally, but also for the entire Team and we have all benefited from your sessions. We have enjoyed being with you – learning from you – and our time spent together as a group has been fun and effective. And Carol – we are now connected as friends so you are stuck with me. Thank you, as well, for being great at what you do!

          Mike Silverman, CEO Orange County Non-Profit

            I have worked with Carol in a personal as well as organizational capacity. She is an exceptional professional who is committed to helping individuals and organizations identify and implement the best practices for their unique situations. Carol's company, Leadership 'N' Soul, worked with the manager's in my district to help identify and resolve ineffective communication practices that impacted productivity. She is fun and energetic in her delivery and doesn't waste time getting to the point of the training sessions. The information she delivered was direct and relevant to the specific issues of our organization. In other words, she didn't bog us down in over generalized theoretical perspectives. Carol took the time to learn about our needs and tailored our sessions specifically for us and our industry. It can be difficult to sit and learn about decisions you and your colleagues have made that were intended to help the working environment yet, they were actually working against goals we were trying to achieve. Working with Carol didn't alleviate the "sting" of learning that some of our current practices may have been misguided. However, Carol did create an environment that framed everything as a learning opportunity and she helped us map the pathway to begin to bring about change. After two sessions of learning about our communication behavior, most manager's reported a significant change in the way they communicate with staff and an increase in productivity. Additionally, all of us (about 50 managers) want to continue working with Carol to not only learn more effective behaviors and practices but also to build an effective communication climate where managers and staff adjust the way they interact with each other. Carol is also fantastic in a one-on-one working relationship. I began working with her to help me address some very specific issues with one of my staff members and she guided me through developing and executing a plan that didn't force either of us to change. Rather, we learned to create an environment that allowed both of us to understand "how" each other worked and reduced the conflict so that we could work more effectively together. Carol is a fantastic consultant and coach. Whether your issues or concerns occur on the personal or organizational level - she operates in a way that leads to efficiency in reaching goals that result in higher productivity.

            Dr. Dana Emerson Dean of Instruction & College Disciplinary Officer at Coastline Community College

              Carol Marzouk, the Executive Lion Tamer, is an excellent, insightful coach and “Attitude Adjuster” who is great at working with conflicts inside the C-Suite. I have personally spoken with many people who have worked with Carol and they all rave about her. I have seen her speak numerous times and Carol has the most remarkable ability to connect with her audience in a way I have rarely seen in any speaker. I have hired Carol several times, including to run an all-day Board Retreat where every single attendee thought it was the absolute best possible way to spend a working Saturday; where the Staff had excellent opportunities to expand and grow their abilities; and most recently to place our Managing Attorney in one of Carol’s Leadership Academies. I have heard other CEOs and Managing Partners at a number of law firms (including mine!) talk about how effective Carol is at aligning their teams with their own priorities and getting rid of toxicity in their workplaces. I have experienced first-hand her work with our Board, and our Managing Attorney, and my level of respect for Carol’s techniques and talents has soared even higher. As far as I can tell, Carol’s progress with the students at her public and private Academies is even better than I have read about in Carol’s numerous glowing reviews on her LinkedIn Profile. Any company, law firm, non-profit, or other entity at which people are working together can benefit dramatically from the training of Carol Marzouk, the Executive Lion Tamer.

              Marc Hankin Managing Partner, Hankin Patent Law

                I’m so pleased to see that you and our CEO have the trust and confidence of good friends. I believe everyone benefited by your coaching. I hope the managers continue to work on their new skills. It’s a learning and relearning process. My only regret, is that we didn’t hire you sooner. Again, thank you for your support and work with our leadership.

                Chairman of the Board Orange County Non-Profit

                  I am so impressed with Carol. She has the ability to go into a company and dig out what is festering, to allow fresh blood and new growth to take place. She is truly gifted. I appreciate her work ethic, her knowledge, and her soul.

                  Karen McLucas AAWCC

                    When my firm grew, I began to notice that were were experiencing more miscommunication and conflict in the workplace than we had when were a much smaller group working together in the same office. What I learned is that no matter how skilled, intelligent and professionally effective your employees may be, anytime you bring together in the workplace a group of people with different personalities, backgrounds, cultures and communication styles and behaviors, some level of conflict, misunderstandings and miscommunications are inevitable. When I read Carol Marzouk’s bio, I instantly knew that our firm could greatly benefit from her knowledge, experience and expertise in transforming human behaviors, relationships and culture in the workplace. My employees and I recently participated in an all-day group session with Carol and the results were instantaneous. It was the one most eye-opening and rewarding experiences that I have ever had as an employer. Carol’s positive energy, enthusiasm and expertise was exactly as advertised—it was transformative! The education and training that we received as a group on that day was exactly what we needed. It marked the beginning of the creation of a new culture for our firm to which we all committed on that day—a culture where an industrious group of people can have open and honest communication with each other and respect and admiration for the differences that makes each of us unique but equally valuable as individuals and colleagues in the workplace. Carol has put us on the right path toward effective communication, trust, empowerment, and “family harmony” in the workplace. Thank you for that gift Carol!

                    Paul Velasco Velasco Law Group

                      What sets Carol apart as a coach is her ability to have keen insights about the human side of doing business combined with insights about specific business issues that leaders, executives, and manager face. She provides outstanding value to leaders who want to more effectively executive strategy and key initiatives, and also for those who face issues fully engaging their people. In her work, Carol does a phenomenal job combining best practices in hard-core business disciplines like Six Sigma and process improvement, along with helping leaders have insight about their specific behaviors and perceptions that might be holding back performance. I have had the pleasure of working with Carol and seeing her in action. She cares deeply about the success of her clients, is extremely easy to work with and personable, and yet is insistent on the highest standards of achievement, quality, integrity, and results. I cannot recommend her work highly enough. - ,

                      Andrew Nietlich Founder, CEC

                        I, along with a large group of other managers, attended Carol's half day session on interpersonal communications in the workplace. We were all invited to complete the DISC instrument to learn more about our own preferences and styles as well as others. I have attended many workshops on the subject and this was one of the best. Carol was able to help us see how our styles and others impacts our perceptions and interactions. One of the line Division Directors who attended invited Carol to facilitate a workshop with his staff. I followed up with a few who attended the session and received very positive reports about how productive and fun the session was. Productive and fun? That is ideal for improving morale and engagement among coworkers. On a side note but also important - Carol is bilingual (Spanish) and that was helpful for some of the participants whose first language is Spanish. Highly recommend Carol for facilitating workshops on interpersonal communications style as well as coaching employees.

                        Denise Leat Director, Orange Coast College

                          I found Carol Marzouk charming and her presentation on DISC very applicable to a sales environment. Her grasp of the DISC behavioral assessment and how a salesperson should approach a prospective client is only outdone by her ability to deliver it an engaging, relevant and fun way. She is welcome to speak before our group any time. I plan to have her teach again in the future and I cannot recommend her enough.

                          James Free James Free Properties and Board of Directors, The Inland Gateway Association of Realtors

                            Carol is one of the most inspirational and positive individuals I have worked with during my career. I came to know her well during several projects. Carol has an amazing way of connecting with individuals and a style that captivates and leads to success. You can't help but leave an interaction with her feeling better about any situation and ready to take on the world!

                            Bill Pittges Chief Operations Officer, SVP Technology

                              Carol Marzouk is the most inspirational speaker and trainer that I have ever had the fortune to experience. She motivates her audience with her own enthusiasm which is absolutely contagious. Her classes have great content and her approach to learning is fun. Definitely worth the investment!

                              Carol Zyburt CEO, JNC Global Corporation

                                Carol is an unbelievable speaker, coach, and consultant. She has incredible presence in a crowd that exudes confidence, passion, and kindness all at once! She is incredibly genuine and speaks with extensive knowledge and experience in helping leaders become the best they can be while achieving their business goals. Carol is someone that people want to be around because she is that magnetic of a personality. I highly recommend anyone looking to hire an experienced, articulate, and commanding speaker, that Carol be one of the first that you call. She is simply amazing!

                                Kelly Hamm HR Strategic Business Partner / Certified Executive Coach /Organizational Design Consultant / Communications Consultant

                                  Carol is a very bright, warm, and observant person and coach who is able to help others see themselves clearly -- allowing them to be more aware of their effects on their work groups and teams. She is adept at synthesizing diverse ideas and goals, helping teams develop their projects effectively. Her executive coaching skills are excellent in facilitating leaders' improving results in their organizations. Also, Carol is approachable and facile in multiple cultures, which makes her abilities even more useful to whoever is wise enough to hire her. I'm grateful to be working with her in the Center for Executive Coaching, as her presence has been helpful not only to me personally, but to our entire group.

                                  Pamela Pappas MD, MD(H), Wholehearted Doctoring, Founder/CEO

                                    I have attended 2 separate events that featured Carol. She is very engaging, and informative. She truly makes learning fun! I left with a lot more viable information from her seminars, than I have gleaned from other presenters, and highly recommend her. 5 Stars.

                                    Mary Slater Owner, Positive Printing Services

                                      Carol is high energy, optimistic and can-do. She has extensive experience in corporate, business and training environments as well as customer service. She is a clear and concise speaker as well as being sincere and engaging. Importantly, Carol cares. Carol never forgets that we actually CAN do what we want to do, which inspires us to access our own genius to find the path forward. And she makes it fun!

                                      Erik Swerrie Leader and Manager of People, Business, Operations and Supporting Processes

                                        Carol Marzouk is such an awesome motivational and inspirational speaker. She was able to build trust quickly with my staff, which resulted in them opening up and sharing their soul with her and with their fellow team. Many of my staff came to me following the session letting me know just how happy and excited they were with the DiSC training done by Carol and just how much they learned about communicated better with their co-workers. She even had the presentation in Spanish for some of our staff! Looking forward to our next workshop with Carol on Conflict Resolution.

                                        Thomas Selzer General Manager of Instructional Food Service, Orange Coast College

                                          I have been lucky enough to work with Carol twice...Once in a strategic planning setting and the other in a Disc Assessment Training. In both instances, her personality thrives and keeps the room engaged as well as attentive. I would recommend her to anyone looking for a true professional in her field.

                                          Ryan Ellis Branch Manager, Business Development, Wholesale Capital Corporation

                                            I am proud to write a recommendation for one of the most positive and smartest individuals I had the pleasure to have on my team. She is a strong leader having inspired one of the strongest Customer Service operations. She not only lead a very engaged team of individuals but she also motivated them to excel at exceeding customer expectations.

                                            Peter Serrate iD Commerce + Logistics

                                              "Hi Carol, I would like to say thank you for providing this month's academy project regarding "understanding each employee". It has been amazing to get feedback on how each employee perceives me as their manager and also us, as a company. Getting to know them has been very beneficial to work on my weaknesses and strengths. Thank you once again!"

                                              Wendy Academy Graduate

                                                Carol is a sheer delight to work with. She never spares herself in going the extra mile. She is a fantastic speaker and coach with years of experience. I recommend her highly to anyone.

                                                Kathleen Friend MD, Integrative Psychiatry of the Berkshires
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